Frequently Asked Questions
About Amazon Singapore
What are the documents required for the registration process?
Passport or Driver's License and additional documents such as Bank account statement or Credit card statement issued in the past 90 days.
What are the fees required to sell on Amazon Singapore
There is a waiver of professional selling account fee till 30 June 2021. The associated fees to sell on Amazon would include subscription fees, storage fees, referral fees, refund administrative fee. If you choose to list your products for Fulfilment by Amazon (FBA), the associated fees would include storage fee and Fulfilment Fees.
Can I list my products in all Amazon Singapore categories?
More than 20 product categories are open to sellers. See the eligible categories page for more information of available categories in Amazon Singapore.
Can I use my existing Amazon Marketplace Web Services account/token for system integration?
Yes, you will be able to.
What are the features that will be available on Amazon Singapore?
You can choose if they would like to fulfil your orders by yourself or use FBA. So note that FBA offers will be eligible for Prime. You can also reach out to your account manager for upcoming deal enrolment if you are interested in deals.
If I have registered for Brand Registry in North America, do I need to register for Brand Registry in Singapore?
Yes, you have to register for Brand Registry 2.0 in Singapore as well.
What currency will my payment will received?
Payment will be provided in SGD. If you are an international seller, you can select to use Amazon Currency Converter for Sellers to receive payments in the currency of the country/region in which your bank account is located .
Do I need to create a local business entity or bank account to receive payment?
No, you do not need to.
Will my existing ratings and reviews from Amazon.com be ported over to Amazon Singapore?
Yes they will be ported over.
Pricing
How much does it cost to sell on Amazon Singapore?
It costs $29.95 per month (excl. GST) plus a fee on each product that is sold. The fee varies across categories.
Learn more about Selling on Amazon pricing ›
Additional fees apply when you use Fulfilment by Amazon to pick, pack, ship, and provide customer service for your products. Learn more about FBA pricing ›
Learn more about Selling on Amazon pricing ›
Additional fees apply when you use Fulfilment by Amazon to pick, pack, ship, and provide customer service for your products. Learn more about FBA pricing ›
How much does it cost to start Amazon FBA?
Fulfilment by Amazon costs vary widely depending on several factors, including the size and weight of the product you’re selling. To estimate the cost of using FBA for your products visit the FBA pricing page.
When do I start getting charged the monthly subscription fee?
The monthly subscription fee begins as soon as you complete the registration process. Your first monthly subscription fee will be charged at that time unless otherwise stated in any promotional offers.
Sell Your Items
How do I manage my selling account?
Use the Seller Central website to manage all aspects of selling on Amazon. Seller Central is the website where you manage your selling account, add product information, make inventory updates, manage orders, and manage payments.
How do I add inventory?
You have four options for submitting product-related data:
• Use the Add a Product feature on Seller Central to create one product at a time.
• Use Excel-based inventory files to create multiple products simultaneously.
• Use Amazon Marketplace Web Service to perform bulk uploads and receive bulk reports.
• Use the Add a Product feature on Seller Central to create one product at a time.
• Use Excel-based inventory files to create multiple products simultaneously.
• Use Amazon Marketplace Web Service to perform bulk uploads and receive bulk reports.
How will I know when I have a sale?
Amazon notifies you by email when you receive an order. You can add multiple email address and manage notification preferences in your account settings anytime.
How does Fulfilment by Amazon work?
With Fulfilment by Amazon (FBA) you store your products in Amazon's fulfilment centers, and we pick, pack, ship, and provide customer service for these products. Learn more about FBA ›
What is the Buy Box?
The Buy Box is the box on a product detail page where customers begin the purchase process by adding items to their shopping carts. A key feature of the Amazon platform is that the same product can have multiple sellers. If more than one seller offers the same product in "New" condition, they may compete for the Buy Box for that product.
To compete for Buy Box placement, sellers must demonstrate that they are consistently creating a great buying experience for customers. We use performance-based criteria to determine your Buy Box eligibility and placement status. Buy Box eligible listings that do not win the Buy Box are eligible for placement in the More Buying Choices box. Amazon does not guarantee placement in either of these locations.
To compete for Buy Box placement, sellers must demonstrate that they are consistently creating a great buying experience for customers. We use performance-based criteria to determine your Buy Box eligibility and placement status. Buy Box eligible listings that do not win the Buy Box are eligible for placement in the More Buying Choices box. Amazon does not guarantee placement in either of these locations.
Fee waiver for professional selling account till 30 June 2021*
*Terms and Conditions for Amazon Subscription Fee Waiver Offer
1. Definitions:
- "Existing Seller" means sellers that are registered as a seller on Seller Central before April 1, 2020.
- "New Seller Period" means the period between the New Seller’s registration completion date as a registered seller on Seller Central and June 30, 2021.
- "Offer Period" means the period between April 1, 2020 and June 30, 2021.
- “Seller Central” means Amazon’s Singapore Seller Central portal at sellercentral.amazon.sg.
- "Subscription Fees" means the monthly subscription fee of S$29.95 (exclusive of GST) paid by sellers registered to sell on Amazon.sg through Seller Central.
2. The Amazon Subscription Fee Waiver Offer ("Offer") is open to New Sellers and Existing Sellers.
3. To qualify for the Offer:
- New Sellers must register during the Offer Period as a seller on Seller Central (please click here). Subscription Fees for New Sellers will then be waived during the New Seller Period;
- Existing Sellers are already pre-qualified for the Offer and do not need to take any additional steps. Subscription Fees for Existing Sellers will be waived during the Offer Period.
4. Registration as a seller on Seller Central is subject to the terms in the Amazon Services Business Solutions Agreement (“BSA”). You will be responsible for ensuring all products you register to sell on Amazon.sg comply with our terms and policies.
5. You will remain liable for all other fees not covered by this Offer, including Selling on Amazon SG and Fulfilment by Amazon SG fees.Amazon may cancel or vary this Offer by notice to you and you will cease to be eligible for the Offer if you breach these terms or the terms of the BSA. If canceled, we will charge you standard fees from the date of cancellation.
6. Amazon may cancel or vary this Offer by notice to you and you will cease to be eligible for the Offer if you breach these terms or the terms of the BSA. If canceled, we will charge you standard subscription fees from the date of cancellation.
